Free Tech Support
Post Reply
 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
18-10-2017, 05:33 AM
RE: Free Tech Support
I have a Chromebook and the screen I use to log onto on my main computer screen (when I sign on) completely changed to a different looking desktop. Why would this happen and how can I get it back to "normal?"

"Let the waters settle and you will see the moon and stars mirrored in your own being." -Rumi
Find all posts by this user
Like Post Quote this message in a reply
18-10-2017, 05:39 AM
RE: Free Tech Support
(18-10-2017 05:33 AM)jennybee Wrote:  I have a Chromebook and the screen I use to log onto on my main computer screen (when I sign on) completely changed to a different looking desktop. Why would this happen and how can I get it back to "normal?"

Do you mean like the "lock" screen? Where you have to type in your password or like the desktop background?

I'm not familiar with Chromebooks in particular, although I imagine there is either an option for it in your laptops settings (Device Management I think Chromebooks have) OR it may be set by the Operating System. For Example Windows 10 has images it cycles through, if you don't set anything in particular.

The Helpful Atheist - An Information Blog
Last updated: 08/11/2017 - Want to contribute, drop me a PM
Visit this user's website Find all posts by this user
Like Post Quote this message in a reply
[+] 1 user Likes OakTree500's post
18-10-2017, 05:42 AM
RE: Free Tech Support
(18-10-2017 05:39 AM)OakTree500 Wrote:  
(18-10-2017 05:33 AM)jennybee Wrote:  I have a Chromebook and the screen I use to log onto on my main computer screen (when I sign on) completely changed to a different looking desktop. Why would this happen and how can I get it back to "normal?"

Do you mean like the "lock" screen? Where you have to type in your password or like the desktop background?

I'm not familiar with Chromebooks in particular, although I imagine there is either an option for it in your laptops settings (Device Management I think Chromebooks have) OR it may be set by the Operating System. For Example Windows 10 has images it cycles through, if you don't set anything in particular.

I mean th screen where you turn on your computer and then have to type in password. It's a different screen.. You don't think its virus-related do u?

"Let the waters settle and you will see the moon and stars mirrored in your own being." -Rumi
Find all posts by this user
Like Post Quote this message in a reply
18-10-2017, 05:46 AM (This post was last modified: 18-10-2017 05:52 AM by OakTree500.)
RE: Free Tech Support
(18-10-2017 05:42 AM)jennybee Wrote:  
(18-10-2017 05:39 AM)OakTree500 Wrote:  Do you mean like the "lock" screen? Where you have to type in your password or like the desktop background?

I'm not familiar with Chromebooks in particular, although I imagine there is either an option for it in your laptops settings (Device Management I think Chromebooks have) OR it may be set by the Operating System. For Example Windows 10 has images it cycles through, if you don't set anything in particular.

I mean th screen where you turn on your computer and then have to type in password. It's a different screen.. You don't think its virus-related do u?
I wouldn't have thought so, it may be you've had an update as some of the backgrounds are preset. Do a virus scan when logging in, just in case.

In doing some googling, I'm not entirely sure you can set it at all. Various OS's , such as windows 10, do a similar thing where a picture is shown on sign in, but periodically changes. You may be able to set this in the settings of your machine, although I don't know enough about them to direct you sorry.

Re Chrome books and virus, if anybody else has them:

Quote:"Chromebooks come with built-in malware and virus protection, with multiple layers of security: Automatic update system: Virus protection stays up-to-date automatically, so you are always running the latest and most secure version. Chrome manages your updates silently in the background"

That being, apparently you CAN get virus' on there, although it is unlikely. If you have a Chromebook and think it has a virus, wiping it clean seems to be the only option.

The Helpful Atheist - An Information Blog
Last updated: 08/11/2017 - Want to contribute, drop me a PM
Visit this user's website Find all posts by this user
Like Post Quote this message in a reply
[+] 3 users Like OakTree500's post
18-10-2017, 08:25 AM
RE: Free Tech Support
(17-10-2017 08:42 PM)Full Circle Wrote:  Thanks Free!

I already have Malwarebyres, do you think I need the others you recommend?
Currently my computer has no problems and runs fine.

First time I ran Malwarebytes it found quite a few Adware and threats and removed them, the computer immediately ran faster.

As far as threats are concerned, if you ran Malwarebytes according to the instructions I gave in my OP you should be fine. The other two cleanup tools (AdwCleaner & Junkware Removal Tool) are also from Malwarebytes (although not originally) and the reason I ask people to run them first is that they will often take out malicious software that can stop Malwarebytes from running.

Many of the malicious softwares that are out there are also designed to take out specific security software, such as antivirus products. Therefore, I use the other two security softwares first in an effort to "blind-side" much of the malware before I run a deep scan with Malwarebytes. Basically, it's a technique.

CCleaner is useful as it gets rid of all the junk files first, so that Malwarebytes then doesn't need to spend hours scanning through gigabytes of junk files that should be removed anyways. Again, it's all about technique.

Having problems with your computer? Visit our Free Tech Support thread for help!
Find all posts by this user
Like Post Quote this message in a reply
[+] 2 users Like Free's post
22-10-2017, 06:48 PM
RE: Free Tech Support
Don't know where to ask this but here goes.

I am subscribed to 19 threads, all with "immediate notifications of new replies".
Past four days have received no notifications, although new posts have appeared and on checking I remain subscribed to the threads in question'
I have unsubscribed from a couple of these and subscribed again after the lapse of an hour or more. This has made no difference, I still don't get notifications. I have no trouble posting replies on one of these threads that I tried this on.

Help please.
Find all posts by this user
Like Post Quote this message in a reply
22-10-2017, 08:04 PM
RE: Free Tech Support
(22-10-2017 06:48 PM)4321lynx Wrote:  Don't know where to ask this but here goes.

I am subscribed to 19 threads, all with "immediate notifications of new replies".
Past four days have received no notifications, although new posts have appeared and on checking I remain subscribed to the threads in question'
I have unsubscribed from a couple of these and subscribed again after the lapse of an hour or more. This has made no difference, I still don't get notifications. I have no trouble posting replies on one of these threads that I tried this on.

Help please.

On what device do you expect to get the notifications? If on a cell phone, you may want to check to make sure you haven't somehow disabled notifications. Also make sure your email isn't registering the mail sent from here as spam.

Having problems with your computer? Visit our Free Tech Support thread for help!
Find all posts by this user
Like Post Quote this message in a reply
24-10-2017, 03:47 PM
RE: Free Tech Support
(22-10-2017 08:04 PM)Free Wrote:  
(22-10-2017 06:48 PM)4321lynx Wrote:  Don't know where to ask this but here goes.

I am subscribed to 19 threads, all with "immediate notifications of new replies".
Past four days have received no notifications, although new posts have appeared and on checking I remain subscribed to the threads in question'
I have unsubscribed from a couple of these and subscribed again after the lapse of an hour or more. This has made no difference, I still don't get notifications. I have no trouble posting replies on one of these threads that I tried this on.

Help please.

On what device do you expect to get the notifications? If on a cell phone, you may want to check to make sure you haven't somehow disabled notifications. Also make sure your email isn't registering the mail sent from here as spam.

Thank you. There were some 50 posts in Spam on my laptop. Don't know why they went there after some months with no problem.
I believe I fixed it.
Find all posts by this user
Like Post Quote this message in a reply
[+] 1 user Likes 4321lynx's post
24-10-2017, 04:18 PM
RE: Free Tech Support
(24-10-2017 03:47 PM)4321lynx Wrote:  
(22-10-2017 08:04 PM)Free Wrote:  On what device do you expect to get the notifications? If on a cell phone, you may want to check to make sure you haven't somehow disabled notifications. Also make sure your email isn't registering the mail sent from here as spam.

Thank you. There were some 50 posts in Spam on my laptop. Don't know why they went there after some months with no problem.
I believe I fixed it.

No problem dude. Glad I could help.

Thumbsup

Having problems with your computer? Visit our Free Tech Support thread for help!
Find all posts by this user
Like Post Quote this message in a reply
24-10-2017, 04:22 PM
RE: Free Tech Support
(17-10-2017 09:34 AM)Clockwork Wrote:  
(17-10-2017 09:04 AM)Free Wrote:  Over the years I have had many customers come into my shop with a fully updated Kaspersky, BitDefender, Norton, McAfee etc. Their complaints varied, but the biggest complaint was how slow their computer was.

Back when I did tech support and repairs, a woman in my town asked me to come by. Slow computer, etc. Teenaged boys meant good chance of porn sites. I clean it up, install antivirus and simple firewall. Weeks later she calls me back because it's even slower. I'm thinking not enough free space.

Nope. She now had 6 antivirus and 4 firewall programs.

I suspect that having multiple antivirus (just 2 I believe) programs when I was a bit younger caused my laptop to go blue screen of death lol.

Saints live in flames; wise men, next to them.
Find all posts by this user
Like Post Quote this message in a reply
Post Reply
Forum Jump: