Helpdesk Template Tool
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22-01-2015, 12:09 PM
Helpdesk Template Tool
Hey guys, I was wondering if anyone has a template tool. I used to work with a large Service Desk, and when I left, I didn't bring my tools with me. Does anyone have an access, or excel template tool. Just a simple copy/paste app. Something that speeds up processing tickets and/or incidents. I've been looking around but haven't seen anything grown from a community, figured I'd ask the community. Thanks in advance.
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22-01-2015, 02:42 PM
RE: Helpdesk Template Tool



"I don't mind being wrong...it's a time I get to learn something new..."
Me.
N.B: I routinely make edits to posts to correct grammar or spelling, or to restate a point more clearly. I only notify edits if they materially change meaning.
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