*UPDATE* I have the most terrible coworker EVER?!
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28-11-2015, 12:05 AM
*UPDATE* I have the most terrible coworker EVER?!
So last time I was on here I told you guys about this terrible coworker I have. If you didn't see that thread I'll link it below. Today I kind of got into it with her. To make a long story short she screamed at me and a coworker (the one she threatened) even though I had nothing to do with the situation. I don't know what happened but I just snapped and told her off, and she just stood there silence and shock, I think.
Basically when I was clocking out a guest said someone was rude to her husband and hung up on him. Sally (the terrible coworker) went to my manager and told him that I hung up on him. My manager didn't take it seriously because he knew what was going on. When I was walking away after clocking out she was just smiling at me sarcastically. She's a woman in her 30s that acts like a child.
When I went back to the office to talk to my GM he told me that he hired me because I have a tough skin blah blah blah. He told me that he wants me to take more leadership roles and that I need to walk away from situations like that, he told me he's handling Sally. My other manager, told me that there are other 'factors' at play and I'm just like what???
Anyway, when I left I told sally to have a good day and she said the same to me. I'm going to ignore her, and just do my job. But when do I know when its gone TOO far? How should I handle her? Thoughts and opinions are very appreciated!

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28-11-2015, 05:33 AM
RE: *UPDATE* I have the most terrible coworker EVER?!
Harassment amongst co-workers is not often a big deal to the management, but it is curious for the management to stay silent when that spills onto the customers. From your posts, I am quite certain she has at least some connections to your higher-ups, even though you might not be aware of it. So, my advice is, either gather all of the other co-workers and approach the management together, or look for a change of jobs while you still can get a good letter of recommendation.

...Or you can gather written feedback from customers, especially those who have felt her wrath, and present that to the management. If they understand business, that'll get their attention.

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28-11-2015, 05:40 AM
RE: *UPDATE* I have the most terrible coworker EVER?!
Have you explored the formal complaint route that she is creating a hostile work environment that Bucky suggested? I think you might want to actually do that. If the manager that you spoke to is 'handling' Sally and is friendly to you, try talking it over with him. Otherwise yeah, I'd definitely start looking for another job.

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(06-02-2014 03:47 PM)Momsurroundedbyboys Wrote:  And I'm giving myself a conclusion again from all the facepalming.
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28-11-2015, 07:59 AM
RE: *UPDATE* I have the most terrible coworker EVER?!
When your head office/HR receive a complaint, they are going to enquire down the chain of command, all the way down to your managers, to ask WTF is going on.

You have now raised the issue on numerous occasions with your managers and they have not outlined a proposed solution to you and you are also seeing no improvement/change.

So you need to go higher now. Either by getting in touch with your area manager or going above him to HR. If you have an official complaints system then use it. Id also look at your employees handbook or contract you have and look up what consitutes gross misconduct and/or a sackable offense.

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28-11-2015, 11:15 AM
RE: *UPDATE* I have the most terrible coworker EVER?!
"Tough-skinned" is a euphemism for I expect you to put up with her shit in order to not rock the boat. It sounds like neither manager is on board with correcting her behavior.

I stand by my advice in your last thread to go to HR.

If you just don't feel like you can do that, find another job.
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28-11-2015, 11:27 PM
RE: *UPDATE* I have the most terrible coworker EVER?!
(28-11-2015 11:15 AM)Thumpalumpacus Wrote:  "Tough-skinned" is a euphemism for I expect you to put up with her shit in order to not rock the boat. It sounds like neither manager is on board with correcting her behavior.

I stand by my advice in your last thread to go to HR.

If you just don't feel like you can do that, find another job.
Is there a number you can call? At one job we had a coworker who would threaten to stab or shoot people. The managers were too afraid to fire him. Thankfully he failed a random drug test. I wonder who called. Consider
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29-11-2015, 05:40 AM
RE: *UPDATE* I have the most terrible coworker EVER?!
(28-11-2015 11:27 PM)Clockwork Wrote:  
(28-11-2015 11:15 AM)Thumpalumpacus Wrote:  "Tough-skinned" is a euphemism for I expect you to put up with her shit in order to not rock the boat. It sounds like neither manager is on board with correcting her behavior.

I stand by my advice in your last thread to go to HR.

If you just don't feel like you can do that, find another job.
Is there a number you can call? At one job we had a coworker who would threaten to stab or shoot people. The managers were too afraid to fire him. Thankfully he failed a random drug test. I wonder who called. Consider

Generally, every corporately-owned store has an HR department, the number of which is posted on one or another breakroom posters. If the number is not there, an employee can go to the website and it will be in there somewhere.

If the OP needs helps finding his or her HR number, he or she can PM me the company name. I will get the relevant information; it really is that easy. Hell, if the OP gives me the problem child's name and store location, this shit will be done inside a week. I know how to speak corporatocratese.
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29-11-2015, 07:03 AM
RE: *UPDATE* I have the most terrible coworker EVER?!
I'm a freelance project manager & I have a similar situation at my current client. The woman in question is very knowledgeable & has been at the company for years, so everyone tiptoes around her because "she's so valuable". She's very condescending with those that know less about her specialist subject than her (including me) & is frequently rude & aggressive towards people who "don't get it". I've received several complaints from the team & junior staff avoid approaching her for help, which just perpetuates the situation. She tries to make herself indispensable & takes great pleasure in saying my project will never work (i.e. she does everything in her power to "help" while undermining it). I've called her bluff & it *will* go live in the next 2 weeks. I've discussed the issue with her line manager & things improve for a while before sliding back to square 1.

She's clearly an insecure woman & this aggressive attitude is just a front to keep people at arms' length. I've tried being supportive & patient with her, which has started to show dividends but my experience tells me it's only a matter of time.

My plan when she kicks off again is to stand up to her, tell her her behaviour is unacceptable and ask her to tell me what's really wrong. Experience tells me she'll either break down & tell me about her personal problems or storm off, return, break down & tell me about her personal problems.

Just remember, there's a reason for your co-worker's behaviour & she's almost certainly insecure & hiding a lot of personal pain.
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29-11-2015, 03:18 PM
RE: *UPDATE* I have the most terrible coworker EVER?!
(29-11-2015 05:40 AM)Thumpalumpacus Wrote:  
(28-11-2015 11:27 PM)Clockwork Wrote:  Is there a number you can call? At one job we had a coworker who would threaten to stab or shoot people. The managers were too afraid to fire him. Thankfully he failed a random drug test. I wonder who called. Consider

Generally, every corporately-owned store has an HR department, the number of which is posted on one or another breakroom posters. If the number is not there, an employee can go to the website and it will be in there somewhere.

If the OP needs helps finding his or her HR number, he or she can PM me the company name. I will get the relevant information; it really is that easy. Hell, if the OP gives me the problem child's name and store location, this shit will be done inside a week. I know how to speak corporatocratese.
Oops. I quoted yours, mistaking you for OP. Smile
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29-11-2015, 11:20 PM
RE: *UPDATE* I have the most terrible coworker EVER?!
Wear a wire so you can record what she actually says.

"If we are honest—and scientists have to be—we must admit that religion is a jumble of false assertions, with no basis in reality.
The very idea of God is a product of the human imagination."
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