Shout Box
» Escape Artist - 15-06-25 14:19 -- An hour and 10 minutes!!!! Hobo
» Revenant77x - 15-06-25 14:09 -- Mushi Mushi Customer-San
» Escape Artist - 15-06-25 14:06 -- I'm always very tempted to say "Si, un momento" and then transfer them elsewhere. Tongue
» Escape Artist - 15-06-25 14:05 -- And I dunno how many times I've answered the phone and the caller has said rather rudely "Can I get someone who speaks English, please?" *sigh* Sometimes I must sound like I'm speaking Spanish. Tongue
» Escape Artist - 15-06-25 14:04 -- Ah well. It can be interesting at times, these calls. Smile
» Worom - 15-06-25 14:03 -- lol
» Escape Artist - 15-06-25 14:03 -- Laugh out load A lot of our clients always manage to get the refund check after we've closed their application due to requirements not received but they didn't get our letters requesting the actual information.
» Worom - 15-06-25 14:01 -- or better yet they'll say they never got the letter when it was sent certified mail to their address =/
» Worom - 15-06-25 14:00 -- and the answer is always no, and then they ask what changed
» Worom - 15-06-25 14:00 -- Did you read the letter we sent that such and such was happening?
» Worom - 15-06-25 14:00 -- you have no idea how many times I've heard varients of that
» Escape Artist - 15-06-25 13:59 -- The answer is always inevitably "no" and that the agent should have caught a mistake.
» Escape Artist - 15-06-25 13:58 -- "Did you look at the application before you signed it?" Tongue
» Worom - 15-06-25 13:57 -- lol
» Escape Artist - 15-06-25 13:57 -- My personal favorite: You ask them if they have a policy number, and they say they have a file number. Ask them for a file number, they say they've got a policy number. Tongue
» Worom - 15-06-25 13:56 -- A varient on that one for me EA is, I did sign up to be in network for such and such. Bonus points when they remember that they only signed up for commerical plans and not medicaid/medicare plans
» Worom - 15-06-25 13:55 -- and when they say yes I sigh, and say in the upper left corner it says do not staple, our scanners sometimes muck up with staples
» Escape Artist - 15-06-25 13:54 -- "I didn't sign up for no life insurance." *bonus points if later in the call they suddenly remember having signed up for it* Tongue
» Worom - 15-06-25 13:54 -- My first question is, did you staple anything to the claim?
» Worom - 15-06-25 13:54 -- or when I used to take supervisor calls, You haven't received my claim in 2 months and ive sent it 5 times
» Escape Artist - 15-06-25 13:53 -- "I got the refund check y'all sent but I didn't get any of the other requests for information y'all sent to me prior to that"
» Escape Artist - 15-06-25 13:52 -- heh, neato - I should do up a bingo card for regular work phone calls that I get Big Grin
» Worom - 15-06-25 13:49 -- http://www.lifesize.com/bingo/play.html
» Worom - 15-06-25 13:49 -- Is it sad that I could probably hit bingo on every meeting?
» Worom - 15-06-25 13:49 -- I found a conference call bing card
» grizzlysnake - 15-06-25 13:36 -- yeah, that episode was sad
» Escape Artist - 15-06-25 13:35 -- Yep - Ice King Yes
» grizzlysnake - 15-06-25 13:34 -- Adventure Time?
» grizzlysnake - 15-06-25 13:34 -- that almost sounds familiar
» Escape Artist - 15-06-25 13:32 -- Sleepy Zzzzzz
» Escape Artist - 15-06-25 13:28 -- I'm so alone! Hobo Tongue
» Escape Artist - 15-06-25 13:28 -- Or anyone... Pretty much anyone...
» Escape Artist - 15-06-25 13:28 -- Oh Bubblegum... I really need someone...
» Escape Artist - 15-06-25 13:27 -- I think my little "tantrum" wore me out - I'm getting sleepy now. Sleepy
» grizzlysnake - 15-06-25 13:27 -- I hope it's not coffee. Looks like you had enough
» Escape Artist - 15-06-25 13:22 -- I need... something. Hobo
» Escape Artist - 15-06-25 13:21 -- Sigh. A little over two hours left in my workday. Undecided
» Escape Artist - 15-06-25 13:20 -- Steal from the library? Gasp Bastards. Dodgy
» grizzlysnake - 15-06-25 13:20 -- or just love wasting money, either way
» grizzlysnake - 15-06-25 13:19 -- Sometimes folks take books and dvds. I think their mostly paranoid though
» Escape Artist - 15-06-25 13:16 -- Smile
» Revenant77x - 15-06-25 13:15 -- No to make sure none of that communist propaganda is pushed on their innocent eyes
» Escape Artist - 15-06-25 13:12 -- Oh Unsure To make sure nothing untoward happens to the kids?
» grizzlysnake - 15-06-25 13:07 -- they actually have cameras upstairs now. so messed up